Terms and conditions

Valid from November 2026. The German version prevails.

1. Scope

These general terms and conditions apply to all orders in the online shop of Scentify, Joël Hirschi, Wegscheide 11, 5303 Würenlingen, Switzerland (the "provider").

2. Offer

We offer fragrance decants from original bottles in sizes of 2, 3, 5 and 10 ml, each atomiser filled to the top. Decants are not the manufacturers' original packaging.

3. Conclusion of contract

By completing payment you place a binding order. The contract is concluded with the confirmation of payment. If an item is exceptionally not available, we refund the amount paid.

4. Prices and payment

All prices are final prices in Swiss francs (CHF). The provider is currently not subject to VAT, so no VAT is shown. Shipping costs are shown before payment. Payment is made immediately online via Stripe (card, Apple Pay, Google Pay or TWINT). Errors in prices and stock are reserved.

5. Delivery

We deliver to Switzerland and Liechtenstein. Delivery time: from stock usually a few working days, when stock is low up to 2 weeks. With uninsured shipping the shipment travels at the buyer's risk. Details are on Shipping and payment.

6. Returns and defects

There is no general statutory right of withdrawal for online purchases in Switzerland. For hygiene and quality reasons, delivered decants cannot be returned or exchanged. Transport damage must be reported within 2 days and wrong deliveries within 7 days of receipt, with a photo. For justified complaints we deliver again free of charge or refund the purchase price.

7. Safety notes

Perfume contains alcohol and is flammable. Keep away from heat, open flames and children. For external use only. Stop use in case of skin reactions.

8. Trademarks

All brand names belong to their respective owners. Scentify is neither affiliated with nor authorised by the manufacturers.

9. Liability

The provider is liable for damage caused intentionally or through gross negligence. To the extent permitted by law, liability for slight negligence and indirect damage is excluded and limited to the order value. Mandatory statutory rights remain unaffected.

10. Data protection

The privacy policy applies.

11. Changes to these terms

The provider may change these terms. An order is governed by the version valid when the contract was concluded.

12. Governing law and jurisdiction

Swiss law applies. For consumers the mandatory statutory places of jurisdiction apply (usually their place of residence); otherwise the place of jurisdiction is Baden AG.

As of November 2026